BuzzFli: User Guide

“Pilot User Guide”

 

How to Create a Pilot Account on Buzzfli?

This article will help you how to create the Pilot account on Buzzfli.

Step 1: Create Client Account

  1. Go to https://www.buzzfli.com/
  2. Scroll down the Site and you will find the option ARE YOU A PILOT?
  3. Click on Signup Now, You will see a Signup form, click on PILOT
  4. Complete the form with the required credentials and accept the Terms and Conditions
  5. Click on Sign Up
  6. You will get the activation Email from Buzzfli
  7. In the Email click on Activate link

If you still experience any issue, Contact our Customer Support Team.

 

 

How to Recover your Password on Buzzfli if you forgot your Password?

This article will help how to recover or change your password if you forgot your password.

Step 1: Forgot Your Password

  1. Go to login page of Buzzfli
  2. You will find Forgot Password option just below the SIGN IN button, click on it
  3. You will get a new form, enter your account Email and click on SUBMIT
  4. You will get a link of Update Password in Email, click on that link
  5. You will get another form, enter your new password, confirm your password and click on SUBMIT

If you still experience any issue, Contact our Customer Support Team.

 

 

How to Edit your Profile on Buzzfli?

This article will help you to edit your profile on Buzzfli.

Step 1: Edit Profile

  1. In Edit Profile you will see three section Edit your Avatar, Private Information and Public Information
  2. In edit your Avatar you can upload a new avatar or can edit your avatar as well
  3. In Private Information you will see a toggle option of Client Account (Client Sign up is Required for this feature)
  4. You can switch to Client Account if you want to hire pilots or purchase some media
  5. In Private Information enter the required credentials in the given boxes
  6. Fill the Public Information boxes with required credentials
  7. You can also specify Equipment, Flight Time, Insurance Policy Details, License Details, and can enter Additional information as well
  8. You will see the Update button at the bottom right corner of the page, click on it

If you still experience any issue, Contact our Customer Support Team.

 

 

How to Edit your primary Email or Update your Password on Buzzfli?

This article will help you to change your primary Email and password of your Buzzfli account.

Step 1: Settings

  1. Login to Buzzfli Account
  2. You will see the Navigation Bar at the top
  3. Click on My Account
  4. In My Account you will see Settings, click on it
  5. In Settings you will see two sections Change Email and Update Password
  6. Enter your New Email in Change Email Section,  click on Update
  7. Enter your old password, new password and Confirm new password and click on Update Password.

If you still experience any issue, Contact our Customer Support Team.

 

 

How to Add your PayPal Information on Buzzfli Account?

This article will help you to submit the PayPal information on Buzzfli Account.

Step 1: PayPal Information

  1. Login to Buzzfli Account
  2. You will see the Navigation Bar at the top
  3. Click on My Account
  4. In My Account you will see PayPal, click on it
  5. Enter your PayPal First Name, PayPal Last Name and PayPal Email

(no passwords required, this is only used for sending money to your Paypal account)

  1. Click on Submit
  2. If you don’t have a PayPal Account click on Sign up now

If you still experience any issue, Contact our Customer Support Team.

 

 

 

How to Update the Notification Preferences on Buzzfli Account?

This article will help you how to update the notification preference on Buzzfli Account.

Step 1: Notification Preferences

  1. Login to Buzzfli Account
  2. You will see the Navigation Bar at the top
  3. Click on My Account
  4. In My Account you will see Notification Preferences, click on it
  5. In Notification Preferences you can see two options for Notification preferences
  6. You can select the notification preferences according to your choice and click on Update

If you still experience any issue, Contact our Customer Support Team.

 

 

How to Deactivate your Buzzfli Account?

This article will help you how to deactivate the Buzzfli Account.

Step 1: Deactivate Account

  1. Login to Buzzfli Account
  2. You will see the Navigation Bar at the top
  3. Click on My Account
  4. In My Account you will see Deactivate Account, click on it
  5. Select the reason from the given options or type your own
  6. You will see the Deactivate Button at the bottom right corner of the page, click on it

If you still experience any issue, Contact our Customer Support Team.

 

 

How to View the Total Money Earned from Image, Videos or Jobs from Dashboard?

This article will help you how to view the total money spent on Images, Videos or on Jobs from Dashboard.

Step 1: Dashboard

  1. Login to Buzzfli Account
  2. You will see the Navigation Bar at the top
  3. Click on My Account and you will see the sidebar. In the sidebar you will see Dashboard option, click on it.
  4. In the Dashboard you can see the graphs of money earned from Images, Videos or from the Jobs.
  5. You can print or download the graphs in the PNG, JPEG, PDF and SVG form

If you still experience any issue, Contact our Customer Support Team.

 

 

How to View the Chat with your Client on Buzzfli?

This article will help you how to view and manage the chat between you and your client.

Step 1: Inbox

  1. Login to Buzzfli Account
  2. You will see the Navigation Bar at the top
  3. Click on My Account and you will see the sidebar. In the sidebar you will see Inbox option, click on it.
  4. In Inbox you can manage the chat with different Clients

If you still experience any issue, Contact our Customer Support Team.

 

 

How to View the Status of Jobs on Buzzfli?

This article will help you how you can view and manage the pending jobs, started jobs, completed jobs and disputed jobs statuses.

Step 1: My Jobs

  1. Login to Buzzfli Account
  2. You will see the Navigation Bar at the top
  3. Click on My Account and you will see the sidebar.
  4.  In the sidebar you will see My Jobs option, click on it.
  5. In My Jobs you can manage pending jobs, started jobs, completed jobs and disputed jobs statuses

If you still experience any issue, Contact our Customer Support Team.

 

 

How to View the Submitted Quotes on Buzzfli?

This article will help you how to view the submitted quotes on Buzzfli Account.

Step 1: My Quotes

  1. Login to Buzzfli Account
  2. You will see the Navigation Bar at the top
  3. Click on My Account and you will see the sidebar.
  4.  In the sidebar you will see My Quotes option, click on it.
  5. In My Quotes you can will see Client Name, Job Title, Job Status, Reviews, Quotes and Quote Date
  6. You can Print or download the Quote Report in Excel or CSV format

If you still experience any issue, Contact our Customer Support Team.

 

 

 

How to View your Uploads on Buzzfli Account?

This article will help you how to view your uploads on Buzzfli Account.

Step 1: My Quotes

  1. Login to Buzzfli Account
  2. You will see the Navigation Bar at the top
  3. Click on My Account and you will see the sidebar.
  4.  In the sidebar you will see My Uploads option, click on it.
  5. You will see two section Images and Videos
  6. Pilot can see all the uploads in this section and can edit or delete the uploads
  7. Pilot can also view the Purchase Count under each item

If you still experience any issue, Contact our Customer Support Team.

 

 

How to View your Liked Media on Buzzfli Account?

This article will help you to view the liked media by you on your Buzzfli account.

Step 1: Liked Media

  1. Login to Buzzfli Account
  2. You will see the Navigation Bar at the top
  3. Click on My Account and you will see the sidebar.
  4. In the sidebar you will see Liked Media option, click on it.
  5. In Liked Media you will see two section of Images and Videos
  6. Click on the section that you want to view
  7. You can also view the Purchase Count under each item

If you still experience any issue, Contact our Customer Support Team.

 

 

How to View the Reviews by Clients on Buzzfli Account?

This article will help you how to view or manage the reviews from the buyers on your work.

Step 1: Reviews

  1. Login to Buzzfli Account
  2. You will see the Navigation Bar at the top
  3. Click on My Account and you will see the sidebar.
  4. In the sidebar you will see Reviews option, click on it.

If you still experience any issue, Contact our Customer Support Team.

 

 

 

How to View the Payment History on Buzzfli Account?

This article will help you how to view the Job History, Job Payment History, Video Payment History and Images Payment History.

Step 1: Payment History

  1. Login to Buzzfli Account
  2. You will see the Navigation Bar at the top
  3. Click on My Account and you will see the sidebar.
  4. In the sidebar you will see Payment History option, click on it
  5. In Payment History you can view the Job History, Job Payment History, Video Payment History, and Image Payment History
  6. You can view the Transfer Amount, Commission and Dispute Settlement Amount
  7. You can print or download the reports of these sections in EXCEL and CSV form.

If you still experience any issue, Contact our Customer Support Team.

 

 

How to Request to Withdraw Money from Buzzfli Account?

This article will help you how can you request to withdraw your amount from Buzzfli Account to PayPal Account.

Step 1: Withdraw to PayPal

  1. Login to Buzzfli Account
  2. You will see the Navigation Bar at the top
  3. Click on My Account and you will see the sidebar.
  4. In the sidebar you will see Withdraw to PayPal option, click on it
  5. In Withdraw to PayPal you will see the button Request Withdraw to PayPal, click on it
  6. Enter the desire amount and click on Withdraw. You will be notified via email once the processing is complete.
  7. You must provide real credentials to withdraw money from PayPal

Note: Your PayPal First, Surname and email is needed to send money to your PayPal account, no password is ever required. Your information is private ensuring your PayPal account is never at risk when using it with BuzzFli.

If you still experience any issue, Contact our Customer Support Team.

 

 

How to Buy Images on Buzzfli?

This article will help you how to buy the Images on Buzzfli Account. To Purchase the Images you must switch to Client Account.

Step 1: Gallery

  1. Login to Buzzfli Account
  2. You will see the Navigation Bar at the top
  3. Click on Gallery
  4. In Gallery you will see two Section Images and Videos
  5. In Images you can Search the Images, can select the recent images, sort the images (by date and price) and can select the category as well.
  6. Select the Image and click on it.
  7. You will see the option Add to Cart just below the image, click on it
  8. In the Navigation bar you will see the option of cart with icon click on it and Go To Checkout
  9. In Go to Checkout click on PayPal checkout to buy that Image
  10. You can also delete the selected item by clicking on the Trash button icon

If you still experience any issue, Contact our Customer Support Team.

 

 

How to Buy Videos on Buzzfli?

This article will help you how to buy the videos on Buzzfli Account. To Purchase the Videos you must switch to Client Account.

Step 1: Gallery

  1. Login to Buzzfli Account
  2. You will see the Navigation Bar at the top
  3. Click on Gallery
  4. In Gallery you will see two Section Images and Videos
  5. In Videos you can Search the Videos, can select the recent Videos, sort the Videos (by date and price) and can select the category as well.
  6. Select the Video and click on it.
  7. You will see the option Add to Cart just below the image, click on it

In the Navigation bar you will see the option of cart with icon click on it and Go To Checkout

In Go to Checkout click on PayPal checkout to buy that Image

You can also delete the selected item by clicking on the Trash button icon

If you still experience any issue, Contact our Customer Support Team.

 

 

 

How to Upload Video for Purchase on Buzzfli?

This article will help you how to upload video on Buzzfli Pilot’s Account. Your Video will be available for purchase within 48 hours after uploading.

Step 1: Upload Video

  1. Login to Buzzfli Account
  2. You will see the Navigation Bar at the top
  3. Click on Upload Video
  4. In this section you can upload the video directly by dragging your video or click on Add Files, then click on Start Upload
  5. Enter the required details like Title, Select Category, Description, Additional Details, Price and Location
  6. Click on the Upload Button

If you still experience any issue, Contact our Customer Support Team.

 

 

How to Upload Image for Purchase on Buzzfli?

This article will help you how to upload Image on Buzzfli Pilot’s Account. Your Image will be available for purchase within 48 hours after uploading.

Step 1: Upload Video

  1. Login to Buzzfli Account
  2. You will see the Navigation Bar at the top
  3. Click on Upload Image
  4. In this section you can upload the Image directly by dragging your Image or click on Add Files, then click on Start Upload
  5. Enter the required details like Title, Select Category, Description, Additional Details, Price and Location
  6. Click on the Upload Button

If you still experience any issue, Contact our Customer Support Team.

 

 

How to Find a Task on Buzzfli Pilot Account?

This article will help you how a pilot can find task on Buzzfli account.

Step 1: Find a Task

  1. Login to Buzzfli Account
  2. You will see the Navigation Bar at the top
  3. Click on Find a Task
  4. Pilot can search a task via using the filters like Category, Job Title/Description and Distance option
  5. Use the desired filter and click on Search

If you still experience any issue, Contact our Customer Support Team.

 

 

How to Place a Quote on Jobs via Buzzfli?

This article will help you how to place a quote on the open jobs by the clients.

Step 1: Quote

  1. Login to Buzzfli Account
  2. You will see the Navigation Bar at the top
  3. Click on Find a Task
  4. In this section just after every job you will see an option of View Details
  5. In Task Details you will see an option of Quote, Click on it
  6. In Quote details, Set your cost against every single entity and click on Submit Quote
  7. You can Edit your quote by following the step 4
  8. In Task Details you will see an option of Edit Quote, Click on it
  9. Edit your quote and click on Submit Quote

If you still experience any issue, Contact our Customer Support Team.

 

 

 

JOB PROCESS (CLIENT ACCOUNT SIDE)

In this article you will see the overall job process of the client side that how can a client create a task, find a pilot, how a client can check the footage and download the files.

Job Process

Requirement: login Credentials of Buzzfli Account

  1. The client will log in to Buzzfli Account using the credentials
  2. Logging in to the account he can create a task by clicking on the option Create a Task from the navigation bar
  3. The client can find a Pilot by using different filters and or any pilot can bid on the client’s Job
  4. As a client, if you accepted the Bid by the pilot you have to pay 20% of the total amount and booking fee as well
  5. The client will create Job Award Confirmation Status for the Pilot and Pilot will start Working on Client’s work
  6. After completing the Client’s task, Pilot will upload the files on Buzzfli
  7. The Client will get the Notification to check these files
  8. The client can see files with The Buzzfli Thumbnail
  9. If Client is happy with the Pilot’s work, Client will pay the remaining 80% of the amount
  10. If the client isn’t happy, Client can raise the Dispute. If the client didn’t get the desired work he can place a different offer for the pilot for the same work  and Pilot can also place a Counter Offer as well
  11. Buzzfli Admin can take part in the negotiation if Client and Pilot didn’t stand on the same point
  12. The client can also cancel the Dispute but once the Dispute is canceled it can’t be raised again
  13. After the successful negotiation, transfer of remaining amount Client can download the original files without Buzzfli Thumbnail

If you still experience any issue, Contact our Customer Support Team.

 

 

Job Process (Client Side)

In this article you will see the overall job process of the Pilot side that how can a Pilot Find a task, how a pilot can upload images and Videos, upload the data files, purchase the media like Images and Videos as well.

Job process

Requirement: login Credentials of Buzzfli Account

  1. The client will log in to Buzzfli Account using the credentials
  2. Logging in to the account, pilot can find a task by clicking on the option Task finder from the navigation bar
  3. The Pilot can find a Task by using different filters and can bid on any of the client’s Job
  4. If a client accepts your bid, the client will pay the 20%+booking fee of the total amount
  5. The pilot can start working on the project once the status is confirmed by the Client
  6. After the completion of the client task, the pilot will upload the project files on Buzzfli
  7. The pilot will receive the remaining 80% of the total amount once the client accepts your final work
  8. Pilot and Client can negotiate with each other via chat if the dispute is created by the client
  9. The pilot can upload the images and videos on Buzzfli for purchase using the navigation bar with options Upload Image and Upload Video
  10. The pilot can also purchase the images and video but for this purpose, the pilot must have to switch to Client Account
  11. The pilot can switch the account by using the option available in the My Account>Edit profile>Client Account

If you still experience any issue, Contact our Customer Support Team.

Please click this link to contact our Customer Support Team